Luminveros™ POLICY CENTER

About Us

OPERATED BY
BUSINESS INFORMATION
Luminveros™

Shenzhen Jingyida Technology Co., Ltd.

Luminveros™ is owned and operated by Shenzhen Jingyida Technology Co., Ltd..

LEGAL REPRESENTATIVE Peng Wei
SUPPORT EMAIL service@luminveros.com
PHONE +86 132 6682 3380
CUSTOMER SERVICE HOURS 8:00 AM - 10:00 PM, China Standard Time (UTC+8)
BUSINESS ADDRESS Room 310, Building 3, No. 5 Liangong Road, Helian Community, Longhua Subdistrict, Longhua District, Shenzhen, Guangdong, China
01 Pet Care

Cleaning & Hygiene Products

02 3 Business Days

Order Processing

03 30 Days

Eligible Return Window

About Us Luminveros™

Luminveros™ is owned and operated by Shenzhen Jingyida Technology Co., Ltd. | Legal Representative: Peng Wei.
Business Address: Room 310, Building 3, No. 5 Liangong Road, Helian Community, Longhua Subdistrict, Longhua District, Shenzhen, Guangdong, China | Support Email: service@luminveros.com

Business Address: Room 310, Building 3, No. 5 Liangong Road, Helian Community, Longhua Subdistrict, Longhua District, Shenzhen, Guangdong, China
Customer Support: service@luminveros.com

About Luminveros™

Luminveros™ is a pet-care retail brand operated by Shenzhen Jingyida Technology Co., Ltd.

We focus on practical pet cleaning, grooming, and everyday hygiene products intended for normal household pet-care routines.

Our goal is to provide clear product information, straightforward usage guidance, transparent store policies, and accessible customer support so customers can make informed purchasing decisions.

Our Store

Shenzhen Jingyida Technology Co., Ltd. is responsible for operating the Luminveros™ website, handling customer service, managing orders, and maintaining the policies published on this website.

Orders are normally processed within 3 business days after order confirmation.

Estimated delivery is normally 7–10 business days after dispatch.

Eligible products may be returned within 30 days after delivery, subject to our Return & Refund Policy.

Approved refunds are normally completed within 10 business days after the approved returned item has been received and inspected.

Product packaging, appearance, or minor specifications may occasionally be updated. We make reasonable efforts to keep website information accurate and current.

Our pet-care products are intended for ordinary cleaning and hygiene use and are not presented as substitutes for professional veterinary diagnosis or treatment.